Privacy Policy

Who We Are

REMOVE SPRAYFOAM LIMITED, trading as Remove Spray Foam, is a company registered in England & Wales with the registered number 14557418. Our registered address is 47 Attwood Court Burgess Springs, Chelmsford, England, CM1 1HR.

This Privacy Notice explains how we use the personal information we collect about you when we provide our services. Our lawful basis for processing is ‘consent’. Additionally, we may request your specific consent for recording or sharing special category data or using third parties.

Your security and privacy are of paramount importance to us.

What Personal Information We Collect

We collect personal information to facilitate the provision of our services, process applications, and communicate with you regarding our products or services. By providing us with your personal information, you consent to our use of it as detailed in this notice.

We may collect your information through:

Requesting or obtaining a quote
Purchasing a product from us
Using our website
Contacting us via phone, text, post, or email

Types of Information Collected

The personal information we collect may include:

Contact details (address, phone number, email)
Electronic device IDs, IP addresses, cookie data, and location

We are transparent about why we need this information and how we will use it. We will also seek your explicit consent for using sensitive personal information.

We may also collect personal information from third parties, such as details from a complaint or information necessary to meet legal and regulatory obligations.

Legitimate Interests

Under ‘legitimate interests’, we process your personal information if we have a genuine reason that does not harm your rights. Examples include responding to enquiries, improving services, processing applications, marketing, research, and compliance with legal obligations.

Data Retention

Data is retained for a period necessary to fulfill our services unless consent is given for further communication. Data used for marketing and statistical analysis is encrypted and stored securely.

Sharing Your Information

We may share your information with service providers, potential business buyers, third-party financial product/services evaluators, or anyone you authorize to act on your behalf.

International Data Transfers

While we primarily operate in the United Kingdom, we may process your information in other countries, ensuring compliance with GDPR and safeguarding your information.

Your Rights

You have the right to:

Know what information we hold about you and why
Request correction of inaccuracies
Erasure of your data ("right to be forgotten")
Opt-out of marketing communications
Revoke consents

For inquiries or concerns about your data, contact us at info@removesprayfoam.org or The Data Controller, REMOVE SPRAYFOAM LIMITED, 47 Attwood Court Burgess Springs, Chelmsford, England, CM1 1HR.

Changes to This Policy
We may periodically update this Privacy Policy. Your rights will not be reduced without your explicit consent. Regularly check for updates, and we will notify you of significant changes.